Every workflow change is now tracked, summarized, and recoverable. Iterate fearlessly knowing you can always roll back.
What's new:
Version control gives you confidence to experiment, clarity on what changed, and control when things need to be reverted—reducing risk and improving governance.
Share screenshots, diagrams, or any visual context with Atom—it reads and interprets images without explanation. Drop it in, and Atom figures it out.
What's new:
Whether you're troubleshooting an error or explaining a workflow, Atom now works the way you do—visually.
Resize the ticket details view to fit your workflow—especially useful when using Agent Assist or working with detailed attributes.
What's improved:
Customize your workspace to match your needs.